• 360.631.3171
  • Mon-Fri 8AM-5PM

Delivery Infomation

Shipping

Free Shipping

We offer free shipping, on orders valued over $1000, within 50 miles of our warehouse located at 18935 59th Ave NE, Arlington WA. 98223. A modest shipping charge applies to orders shipped beyond 50 miles. Orders valued under $1000 may be shipped by UPS, Fedex, USPS or on our truck. Shipping costs will be added to customer invoice. Please contact us at 360-651-2540 for additional information.

Any in-stock lift sold at list price shipped anywhere in the Northwest (Washington, Oregon and Idaho). Second, we also offer free shipping on all Factory Ordered car lifts shipped within 50 miles of our warehouse. A modest shipping charge applies to lifts shipped beyond 50 miles.

Factory Orders

We offer significant discounts (typically 20%) on Factory Orders. Since we are able to save money on flooring costs we are able to pass on the savings to our customers. While everyone likes saving money, Factory Orders are filled and shipped factory direct so ship times are out of our control. Wait times can take 60 days and sometimes more, so only those comfortable with waiting should Factory Order!

Shipping Times

We understand that receiving your equipment in a timely manner and undamaged is important. If the item you order is in stock, it will typically be shipped within one week of when we receive your order. If the lift you want is not in stock, it is likely we have already ordered replacement stock from the factory. If an item is out-of-stock or on back-order, we will ship the item to you as soon as it is back in stock. Contact us for back-order information.

Inspection

Customers are responsible for inspecting equipment for damage at the time of delivery. Look carefully! If you notice damage, we suggest you sign the bill of lading as damaged at the time of arrival. All damages must be reported to us within 24-hours as required by warranty.

Pickup

We welcome local pickups. If you would prefer to pickup your order we will gladly load it on your truck or trailer for you.

For pickup orders, you must arrive between Monday through Friday, between 8AM and 4PM. Let us know you are coming so that we can have your order ready when you arrive. If you arrive after 4PM, we cannot guarantee that it can be loaded the same day.

Load Up Vehicles: You must have a sufficient trailer, box truck or other vehicle for us to load your equipment. We will not load lifts into pickup trucks for safety reasons. You will need to provide your own straps to tie down your equipment. If you are unsure of the vehicle type, or trailer length, needed, please give us a call.

Delivery

We stock most of our equipment and parts in our warehouse in Arlington WA. Freight costs will be added to orders under $1000. We can deliver locally on our truck eliminating the need for a on-site forklift at time of delivery. Or we can ship it to your location, or to a local terminal using an LTL carrier. Plan ahead, LTL shipments will require a forklift to be available at time of delivery. Typically there will be additional charges for residential delivery and lift gate services.

No forklift is required to be on-site when we deliver our products on our truck. Our truck is a 20' rollback, which allows us to slide your order off the truck deck on skates as seen in the photo. Once done the skates are removed. If you have any special needs or concerns please feel free to ask us.

Need Delivery or Installation?

Delivery is free within 50 miles. If you are located beyond our 50 mile free delivery radius (Arlington WA. 98223), please call us for a freight rate.

Installation services are available. Call us schedule your installation.

Call to Order

360.631.3171

Top Secret Equipment is a division of Top Secret Customs & Restorations 18935 59th Ave NE, Arlington WA 98223. Phone: 360-651-2540.

© Copyright 2018. All Rights Reserved by Top Secret Customs & Restorations.

Search